'One table was on their desserts while another was still on their starter’: Furious bride posts scathing Facebook review of her wedding reception at luxury hotel with a 'rubbish' centerpiece chicken dish
Title : 'One table was on their desserts while another was still on their starter’: Furious bride posts scathing Facebook review of her wedding reception at luxury hotel with a 'rubbish' centerpiece chicken dish
Link : 'One table was on their desserts while another was still on their starter’: Furious bride posts scathing Facebook review of her wedding reception at luxury hotel with a 'rubbish' centerpiece chicken dish
- Taslima Fenwick, 25, has hit out against her wedding venue Lazaat Hotel
- She had selected the Cottingham, Yorkshire, location for her big day on July 22
- Fenwick claims not all 300 guests were fed and the venue wasn't set up on time
- Manager Naveed Choudry disputes her claims and accused her of harassment
A row has erupted between an angry bride and the manager of a luxurious hotel after she posted a scathing review of her wedding day on social media.
Taslima Fenwick took to social media to make complaints about the service provided by Lazaat Hotel in Cottingham, Yorkshire, for her big day on July 22.
The 25-year-old from west Hull listed a series of grievances, including concerns over the quality of the food provided and claims that not all of her 300 guests were fed at the wedding reception.
However, Naveed Choudry, manager of the hotel, has hit back and accused the newlywed of harassment, while vehemently denying all of the accusations she made about his establishment.
Taslima Fenwick took to social media to make complaints about the service provided by Lazaat Hotel in Cottingham, Yorkshire, for her wedding held on July 22
The 25-year-old from Hull listed a series of grievances, including concerns over the quality of the food provided and claims that not all of her 300 guests were fed at the wedding reception. Pictured: Mrs and Mr Fenwick with their family at their wedding
The furious bride criticised Lazaat Hotel for the quality of food and in particular the standard of one item called a Shagorana, which is a traditional food centrepiece at Bangladeshi weddings. Pictured: The Shagorana served at Mrs Fenwick's wedding
Mr Choudry refused to comment when contacted by Mail Online.
One of Mrs Fenwick's main concerns was regarding the food served at the reception following the nuptials. She claims there was not enough ice cream for all the guests and says the delivery of the meals proved to be a 'mishmash.'
She said: 'Table service was supposed to get starters first, then the mains, then dessert but it was a mishmash of everything. One table was on their desserts while another was still on their starter.
'We had three desserts for our 300 guests. The other two desserts were served to the table but they warned me the ice cream would've melted so had a buffet dish placed on a separate table.
'Some people didn't want to eat the fruit salad or the other one. I put myself in that category. It's almost like the ice cream had its own bouncer. He said 'ice cream is only for children' but we agreed it was for all.'
Mr Choudry claims ice cream was only allocated for the 50 children attending the reception and says Mrs Fenwick did sign a wedding agreement document which confirmed this stipulation.
Mrs Fenwick said of the Shagorana dish served: 'It was more like spatchcock chicken. It just looked awful. It was rubbish.' Pictured: How Shagorana should look according to the bride
Mrs Fenwick rounded off her lengthy Facebook post by describing the day as an 'absolute disappointment' and Mr Choudry said he would ideally like to meet with the Fenwicks in person and discuss their concerns. Pictured: Mr Fenwick on his wedding day
Mrs Fenwick says she was not made aware that the ice cream would only be for children but Mr Choudry is insistent that this would have been made clear to her and her family.
The furious bride also criticised Lazaat Hotel for the quality of food and in particular the standard of one item called a Shagorana, which is a traditional food centrepiece at Bangladeshi weddings.
She says it left a lot to be desired and while Mr Choudry respects her opinion, he believes the quality of food served up on the day was to a 'very good' standard.
Mrs Fenwick said: 'It's basically a chicken on the base of the dish and then covered in mash potato or flavoured rice and covered around by vegetables.
'It's meant to replicate a chicken with a head and wings. It's kind of like a thing for all the kids to join in with. It's almost like an ice breaker for the two families and it's a nice little cultural thing to do.
'It was more like spatchcock chicken. It just looked awful. It was rubbish.'
Mrs Fenwick also said her wedding day was 'ruined' by the fact that some guests, who arrived late to the reception, were not served any food
However, Naveed Choudry, manager of the hotel (pictured), has hit back and accused the newlywed of harassment, while vehemently denying all of the accusations she made about his establishment
Mrs Fenwick also said her wedding day was 'ruined' by the fact that some guests, who arrived late to the reception, were not served any food.
However, Mr Choudry says he has CCTV evidence to show that service was carried out correctly and he is adamant guests who arrived late were fed.
Mr Choudry said: 'I can confirm we had five members of our senior management team running this event who confirm all tables were fed. We also have CCTV coverage of the whole room showing all tables served food.
'We can confirm that four guests arrived over one hour late, whilst in the middle of service and we accommodated these guests as best we could with the remaining food we had left.'
Other criticisms levelled at the hotel by Mrs Fenwick include the alleged 'mess' which greeted her family upon arrival at the venue at 7am on the morning of the wedding. Pictured: Finished reception area of Mrs Fenwick's wedding
In his defence, Mr Choudry has supplied a picture from CCTV at the venue of what it looked like at 7am (pictured) to counteract Mrs Fenwick's claims that the place was a 'mess'
Other criticisms levelled at the hotel by Mrs Fenwick include the alleged 'mess' which greeted her family upon arrival at the venue at 7am on the morning of the wedding.
She says there were still boxes from a previous function with staff 'clearing up' from the night before with this continuing until 11am and Mrs Fenwick says no chairs should have been stacked up given she had already arrived by this point and therefore, the wedding had officially started.
In his defence, Mr Choudry has supplied a picture from CCTV at the venue of what it looked like at 7am and 9.38am to counteract Mrs Fenwick's claims that the place was a 'mess.'
Other criticisms included allegations that family members were asked to help out if the reception got busy but Mr Choudry says this was never suggested to any of the bride or groom's relatives.
Since the complaint was lodged, Mrs Fenwick and Lazaat Hotel have been at loggerheads with one another and both are now claiming the other has asked not to be contacted.
Mrs Fenwick rounded off her lengthy Facebook post by describing the day as an 'absolute disappointment' and Mr Choudry said he would ideally like to meet with the Fenwicks in person and discuss their concerns.
'One table was on their desserts while another was still on their starter’: Furious bride posts scathing Facebook review of her wedding reception at luxury hotel with a 'rubbish' centerpiece chicken dish
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'One table was on their desserts while another was still on their starter’: Furious bride posts scathing Facebook review of her wedding reception at luxury hotel with a 'rubbish' centerpiece chicken dish
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