Fears of ‘civil war’: Crisis hotline flooded with calls during city riots

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Title : Fears of ‘civil war’: Crisis hotline flooded with calls during city riots
Link : Fears of ‘civil war’: Crisis hotline flooded with calls during city riots

Shomrim via JTA — The calls came at an unprecedented pace: from a woman afraid for her mother’s safety, from a parent anxious about what to tell her children, from a man who was unnerved by the news but felt unable to turn it off.

ERAN, an Israeli nonprofit that provides what it calls “psychological first aid,” received 7,200 hotline calls during the recent flareup of violence in Israel.

That was more than twice as many as the hotline typically gets, a testimony to the deep fear and anxiety that gripped Israelis during the recent conflict with Gaza and the internal tensions between Jewish and Arab Israelis that accompanied it.

“We hear people talk about how the world, their environment and their cities have become dangerous places,” said Shiri Daniels, ERAN’s director. “They feel that the people around them have become hostile. Their views of themselves are also changing. They no longer feel capable and balanced, but instead have become scared and anxious.”

The uptick in calls — from both Jewish and Arab Israelis — suggests that Israel could be reckoning with the emotional consequences of the recent violence long after its conclusion.

Many of the calls came from mixed Arab-Jewish cities that emerged as flashpoints of mob violence during the recent conflict, according to Daniels. Both an Arab and Jewish Israeli were killed in the fighting.

“We got a call from one woman who said she’s so worried about her mother, who lives in Acre, that she is dropping everything and going to be with her,” Daniels said. “Some callers say that they are not afraid of the hundreds of rockets being fired at Israel, but what they call ‘civil war.’ That is what is making them feel insecure and unprotected.” READ MORE